These operating procedures establish the process and guidelines for the operation of the United Nations Environment Programme’s (UNEP’s) stakeholder response mechanism through an independent Office for Stakeholder-related Response (the IOSSR). The procedures inform and guide UNEP staff, UNEP implementing and executing partners, and people affected by UNEP projects in bringing and responding to safeguard-related stakeholder responses conerning compliance review and dispute resolution in the context of the UNEP’s Environmental, Social and Economic Sustainability Framework (ESES).